This section provides a quick list of steps to follow once your item has been selected for the Uncommon Goods’ assortment.
- You will receive an email from UG informing you that we have accepted your item. In this email UG will provide you with information regarding which item(s) we are picking up, and what paperwork we need completed in order to move forward. Your buyer may also request you set up the item via our New Item Creation Engine in the Extranet.
- Send your paperwork or complete the NICE set-up within two business days. See New Item Setup section for details
- Wait for UG to set your item up in our system – once done, you will receive your first Purchase Order
- Check that you can fulfill the quantities requested, that the Estimated Delivery Date is one you can meet, that the cost listed on the PO is what you and your buyer agreed upon
If the PO is correct– Please confirm by logging into the Extranet at https://extranet.uncommongoods.com/vendor and visit the Purchase Orders page to confirm the Order
If the PO is not one you can fulfill as requested – Please use the “Report an Issue” link provided in the Extranet - Prepare your item for shipment to UG – see Packaging section for details
- Check the Carrier In-Transit Site (Fed Ex, DHL or UPS) to ensure your shipment will arrive by the confirmed delivery date on your Purchase Order.
- Although not a requirement, we would like you to include a Packing Slip with your shipment which can easily be printed via the Extranet– see here for an example
- Ship your items
- Once your order ships you can generate an invoice via the Extranet which will forward email to our Finance Department for payment,
**For Drop Ship Instructions please refer to our Drop Ship Guide
When to ship via Parcel/Small Carrier
All Domestic shipments weighing under 300lbs will ship via parcel using UGs Fed Ex, DHL or UPS Account. UG will only be responsible for shipping charges when our account is being used. Any exception needs approval in writing from the Merchant Operations team in advance of shipping and by use of the “Report an Issue” function on the Extranet
If shipping internationally, you are required provide us with three quotes using our DHL and UPS Accounts, along with your preferred shipper. All three quotes should be provided to UG simultaneously by using the “Report an Issue” function on the Extranet. We will provide our account numbers when you are ready to ship.
Quick Preparation Steps for Shipping Cartons
Here are the quick steps to make sure an order is ready to ship:
- Packing slip with correct Purchase Order Number should be attached to the outside of carton # 1
Each carton must be labeled with the Uncommon Goods Purchase Order Number, Vendor Name and Box Count – “1 of 2”, “2 of 2”, etc..
- If shipping multiple POs please reach out to the Merchant Operations Team before shipping so we can consolidate the orders for ease of Receiving Issues can be reported by using the “Report An Issue” function on the Extranet or by emailing ugvendors@uncommongoods.com
- Please remember that our warehouse staff cannot lift individual boxes weighting over 50lbs. and labels cannot be generated via the Extranet. PD to revise here.
How to Create a Label for Shipping:
Once you are logged in to the UG Extranet, click on the “print shipping label” button when preparing to ship a particular PO. You can only generate a series of 25 labels at a time. Please do not try to create more than this amount as you will get an error message. Please do not ship anything over 300lbs without Approval from the Merchant Operations Team. If you encounter any issues, please click on the “report an issue” button and let us know.