Our Processes

Once an item has been approved, UG will email you to facilitate the next steps of the on-boarding process to be completed within two business days. Products will not be made live without ALL documentation on file. UG requires ALL VENDORS to download and upload signed documents on the Vendor Extranet in order to complete the Approval / Item Setup process: New Item Setup (see below for more info) – This section helps ensure that any questions are addressed and all necessary information is communicated to our customers, and the various UG team members who will be handling your product throughout its life cycle have the relevant information. Vendor Code of Conduct – UG wants to ensure that all items assorted are made by workers who are treated ethically, and that the products and vendors meet our safety, legal and environmental standards. This form helps us to ensure business partners are in compliance with and maintain these standards. Vendor Terms and Conditions Product Safety Statement – This form outlines the product safety requirements that need to be met for products to be sold in the US, including compliance with CA Prop 65. General Product Certificate (GCC)  and/or Children’s Product Certificate (CPC) – Must be able to provide for all items.   If applicable, we may also request...

It is Uncommon Goods’ goal to provide an exceptional customer experience and high-quality products, which includes product packaging. When a customer receives an order from UG, they expect it to arrive undamaged and presentable. Uncommon Goods asks every vendor to help support this goal by packaging their products with sustainable packaging materials. Properly packaging products will help ensure that products are shelf ready, survive the trials of shipping, and create a positive shopping experience for customers.   Below is an overview of our packaging and labeling requirements. When you shipped your product to your buyer for review, it should have been in its final packaging as it would arrive to the customer. If anything about your packaging has changed since your buyer reviewed it, please contact them before shipping your first PO.  Shelf-Ready Packaging  All items shipped to Uncommon Goods should be shelf ready. This means your product is well-packaged to prevent dust or damage and has a UPC barcode and expiration date (if applicable) printed on the outside.   DO  Pack in a box or other container that is strong enough to stack in a warehouse or on pallets  Individually wrap or box all merchandise to prevent damage  Make sure the packaging is presentable in appearance  Make sure the package is easy to...

These guidelines show how to package merchandise in cartons for shipping to Uncommon Goods. Following these guidelines will help ensure merchandise arrives to the Uncommon Goods warehouse undamaged. General Packaging Guidelines Make sure all cartons are sturdy and have all flaps intact, no holes, tears, or corner dents Remove any labels and previous shipment markings from reused cartons before shipping  Seal cartons with strong tape designed for shipping  Do not use strings or paper over-wrap Shipment labels should not be placed on the seam of the carton to avoid damage when the box is opened Fragile merchandise should be packed with 3” of packing material on all sides (See Fragile Items section above) Merchandise with sharp edges should be wrapped to prevent damage (See Sharp Items section above) Heavy merchandise should be packed in double-walled cartons For a Unit that exceeds 50 lbs, attach a label that clearly indicates “Team Lift” on the top & sides of the box Provide a packing slip with your shipment (see Packing Slip section below for requirements) Clearly indicate on cartons what merchandise it contains—this will help the process run more smoothly If you are packing a family of SKUs together, you must clearly separate each SKU within the container using cardboard dividers or packaging, like boxes or bags (ex. all 12 months of a birthstone program must be separated) Purchase...