**For Drop Ship Instructions please refer to our Drop Ship Guide
- When to ship via parcel
- Quick preparation steps for shipping cartons
- How to send a shipment
When to ship via Parcel/Small Carrier
This type of shipping s used for loose boxes (aka parcels) when shipping domestically in the US. If the boxes making up an order weigh less than 400lbs in total, then they will usually be sent under UG’s UPS account. UG will only be responsible for shipping charges when our account is being used. Any exception needs approval from the Merchant Operations team in advance of shipping.
If shipping internationally, you are required provide us with three quotes using our DHL and UPS Accounts, along with your preferred shipper. All three quotes should be provided to UG simultaneously by using the “Report an Issue” function on the Extranet. We will provide our account numbers when you are ready to ship.
Quick Preparation Steps for Shipping Cartons
Here are the quick steps to make sure an order is ready to ship:
- Packing slip with correct Purchase Order Number must be attached to the outside of carton # 1
- Each carton must be labeled with the following:
- UncommonGoods Purchase Order Number
- Vendor name (If sent from a 3rd party logistics company, make sure they include your information on the carton)
- Box count – “1 of 2”, “2 of 2” etc.
- If shipping multiple Purchase Orders, please reach out to the Merchant Operations Team before shipping so we can consolidate the orders. Issues can be reported by using the “Report An Issue” function on the Extranet or by emailing ugvendors@uncommongoods.com
- Please remember that our warehouse staff cannot lift individual boxes that weigh over 50lbs.
How to Create a Label for Shipping:
Once you are logged in to the UG Extranet, click on the “print shipping label” button when preparing to ship a Purchase Order. If you encounter any issues with this, please click on the “report an issue” button and let us know.